Subject: Re: Bank Transfer approval - 6312500156
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Sep 2021 04:16:19 -0700 (MST)

Dear Athar, 

Apologies for the below email. 

The email used is "[email-masked]", it should be gmail.com but customer used "gamil.com". Customer do not have access to the incorrect email used. Kindly aprove removal of My Credits and to do bank transfer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "abdulqader ahmed" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, September 5, 2021 3:45:07 PM 
Subject: Bank Transfer approval - 6312500156 

Dear Athar, 

Kindly approve removal of My Credits and doing a Bank Transfer instead for the below case. Customer used an incorrect email to place the order mistakenly. The email used is "[email-masked]", It should be Gmail.com. 

Thank you for your help! 

Regards, 
Apoorv 

From: "abdulqader ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, September 5, 2021 1:50:12 PM 
Subject: Refund approval(6312500156 ) 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 

Order Date : May 28, 2021 
Order ID: 6312500156 
Tracking ID : 46750314575 
Total Price : 140.543 

Issue Description :The Customer placed the order on May 28, 2021, The customer inserts the wrong email ID and My credit is already refunded. 

Bank Details: 

- Bank name: Al-Rajhi Bank 
- Branch name: Faisaliah - Najran 
- Account name: GHURM AYIDH G 
- Account number: 205608010149394 
- IBAN: SA0480000205608010149394 
- Account type: Current Account 

Regards, 
Abdulqader