Subject: Bank Transfer approval - 6312500156
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Sep 2021 03:15:07 -0700 (MST)

Dear Athar, 

Kindly approve removal of My Credits and doing a Bank Transfer instead for the below case. Customer used an incorrect email to place the order mistakenly. The email used is "[email-masked]", It should be Gmail.com. 

Thank you for your help! 

Regards, 
Apoorv 

From: "abdulqader ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, September 5, 2021 1:50:12 PM 
Subject: Refund approval(6312500156 ) 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 

Order Date : May 28, 2021 
Order ID: 6312500156 
Tracking ID : 46750314575 
Total Price : 140.543 

Issue Description :The Customer placed the order on May 28, 2021, The customer inserts the wrong email ID and My credit is already refunded. 

Bank Details: 

- Bank name: Al-Rajhi Bank 
- Branch name: Faisaliah - Najran 
- Account name: GHURM AYIDH G 
- Account number: 205608010149394 
- IBAN: SA0480000205608010149394 
- Account type: Current Account 

Regards, 
Abdulqader