Subject: Refund approval - 8277261395
From: Apoorv Joshi <[email-masked]>
To: prakash iyangar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mayar Mayar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 5 Sep 2021 01:24:07 -0700 (MST)

Hi Prakash 

With reference to the order number: 8277261395 
AWB: FP0710210001029 

Order has been lost in transit as confirmed by LMG. As per them the order has been lost in transit between conloc and OLM. The order value is KWD 12.08 and customer has a total of 66 completed orders with us since May 2021. 
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Kindly approve the refund for this. Attaching OLM response as well with their confirmation. 
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Regards, 
Apoorv