Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sat, 4 Sep 2021 15:06:36 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

3060691 - refund done on Aug 31, but agent creating child ticket today. Always ask agent to check Hybris

Akshay Berry

A

Akshay Berry

3060691 - refund done on Aug 31, but agent creating child ticket today. Always ask agent to check Hybris

checking akshay. Apologies for this being repeated. Let me check with the agent directly and give them a warning.

Apoorv Joshi

A

Apoorv Joshi

checking akshay. Apologies for this being repeated. Let me check with the agent directly and give them a warning.

yes please, considering he is a tenured agent these mistakes should not happen

Akshay Berry

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