Subject: RE: BENEFIT Refund - 7472797718
From: Naseem Juma <[email-masked]>
To: "Bhisham Manwani (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nooruddeen Othiyil <[email-masked]>
Date: Wed, 1 Sep 2021 06:48:25 +0000

Dear Bisham,

Please share my credit removal screenshot confirmation and to confirm item retuned to WH .

Thanks
Naseem Juma

From: Bhisham Manwani (TCS) <[email-masked]>
Sent: Wednesday, September 1, 2021 9:29 AM
To: Apoorv Joshi <[email-masked]>; Naseem Juma <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; abdulqader ahmed <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: BENEFIT Refund - 7472797718

Dear Naseem,

Please find below benefit pay details.
Kindly process the refund.

Sr. No
Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
2163
6/24/2021 12:36
'677950
'BENEFIT
'172647
1 - Purchase
'048
18.75
'CAPTURED
'00
'7472797718
'202117586293171
'117555153733
'7
'193.188.113.139
'f1cab25d-ffe2-41b4-8f7b-190a56389850
'BENEFIT

Thanks and Regards,

Bhisham Narayan Manwani

Email: [email-masked]<mailto:[email-masked]>

________________________________
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 26, 2021 10:41 AM
To: Bhisham Manwani (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Naseem Juma <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: BENEFIT Refund - 7472797718

External email sender, please take precaution.
Dear Bhisham,

Kindly confirm if there is any update.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Bhisham Manwani, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Naseem Juma" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 August, 2021 11:34:47
Subject: BENEFIT Refund - 7472797718

Hi Team,

With reference to the order number: 7472797718

My Credits have been removed from the customer's account for this order as confirmed under https://landmark.atlassian.net/browse/REL-144620

Kindly assist to get BHD 18.75 refunded to BENEFIT.

Thank you for your help!

Regards,
Apoorv

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