Subject: RE: [#2979911] - Returns
From: Jessie Caparas <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nusaybah Alzuman <[email-masked]>, Max <[email-masked]>, Max Jubaildowntown <[email-masked]>
Date: Mon, 30 Aug 2021 08:10:23 +0000

@Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>

Please check why are we following up on a refund concern with store SPOCS?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Abhilash Kuttalam <[email-masked]>
Sent: Monday, August 30, 2021 11:53 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nusaybah Alzuman <[email-masked]>; Max <[email-masked]>; Max Jubaildowntown <[email-masked]>
Subject: RE: [#2979911] - Returns

Dear Jessie,

Please assist with the refund delay issue.

[signature_1448102708]
Abhilash Kuttalam
Assistant Manager – Omnichannel

Mob: +966 59 620 5502
Tel: +966 11 279 3000 | Ext : 3512
Riyadh Gallery Mall, Gate #A1, 2nd floor
PO Box 91861 | Riyadh  11643 | Saudi Arabia

From: Nusaybah Alzuman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 29, 2021 2:45 PM
To: Max <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2979911] - Returns

External email sender, please take precaution.

Order Date :Jul 29, 2021
Order ID:6333912043
Store Code: 60227
tracking :NA
Assistance Required: Need refund for customer.
Issue Description: Order was cancelled on 7/29/21 and till date customer did not receive the refund.
Kindly process the refund asap .

Regards,

2979911:1125156
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