Subject: RE: [#2966850] - منتج تالف للاسترجاع
From: "Sana Ali (AE)" <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Centrepoint <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Ahmad Alawneh <[email-masked]>, Youssef Amr <[email-masked]>, Sanad Zawaneh <[email-masked]>
Date: Fri, 27 Aug 2021 21:35:04 +0000

Dear Faraz,

AWB 46931393272 is not valid anymore. Please arrange and advise back new return AWB.

Thanks and Regards,

Sana Ali
Customer Success Specialist
[A picture containing vector graphics  Description generated with very high confidence]
+97146076303
[email-masked]<mailto:[email-masked]>
www.aramex.com<http://www.aramex.com>

From: Apoorv Joshi <[email-masked]>
Sent: Friday, August 27, 2021 2:24 PM
To: Sana Ali (AE) <[email-masked]>
Cc: Faraz Lohani <[email-masked]>; Centrepoint <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; escalations dxbteam <[email-masked]>; Ahmad Alawneh <[email-masked]>; Youssef Amr <[email-masked]>; Sanad Zawaneh <[email-masked]>
Subject: Re: [#2966850] - منتج تالف للاسترجاع

Hi Team,

Kindly contact customer on +966 53 532 4258 and arrange the delivery.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Centrepoint" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>, "Sana Ali, AE" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "AhmadAlaw" <[email-masked]<mailto:[email-masked]>>, "YoussefAm" <[email-masked]<mailto:[email-masked]>>, "SanadZ" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 27, 2021 3:08:15 AM
Subject: Fwd: [#2966850] - منتج تالف للاسترجاع

Hi Team,
Please contact cs on: 966 53 532 4258
Regards,
في الخميس, 26 أغسطس في 5:48 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> كتب:
Hi Faraz,

We have dropped an email to the customer to share an alternate contact number, we'll update as soon as we hear back from the customer.

Regards,
Apoorv

________________________________
From: "Centrepoint" <[email-masked]<mailto:[email-masked]>>
To: "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>, "Sana Ali (AE)" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "AhmadAlaw" <[email-masked]<mailto:[email-masked]>>, "YoussefAm" <[email-masked]<mailto:[email-masked]>>, "SanadZ" <[email-masked]<mailto:[email-masked]>>, "Centrepoint" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 26, 2021 5:25:22 AM
Subject: Fwd: [#2966850] - منتج تالف للاسترجاع

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please contact the customer to get an alternate contact number.
Order Number : 0580602345

Regards,
في الأربعاء, 25 أغسطس في 5:14 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> كتب:
Hi @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please contact the customer to get an alternate contact number.
Order Number : 6337564885

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Sana Ali (AE) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 25, 2021 5:06 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2966850] - منتج تالف للاسترجاع

External email sender, please take precaution.
Dear Faraz,

We tried to collect but customer’s number is a wrong number. Kindly provide a reachable number to re-arrange the collection request.

Thanks and Regards,

Sana Ali
Customer Success Specialist
[A picture containing vector graphics    Description generated with very high confidence]
+97146076303
[email-masked]<mailto:[email-masked]>
www.aramex.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.aramex.com%2F&data=04%7C01%7Csanaali%40aramex.com%7Cfdee4b319a664e1da21a08d96944d0bc%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637656566560410409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jOEA7JyP2BHH0fgHm4HazDyVPfQLavrWxzEAnS3zWZ0%3D&reserved=0>

From: Ahmad Alawneh
Sent: Wednesday, August 25, 2021 9:37 AM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>; Sana Ali (AE) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2966850] - منتج تالف للاسترجاع

Hello @Sana Ali (AE)<mailto:[email-masked]>

Please check and do the needful

Regards,
Ahmad Alawneh

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 24, 2021 8:00 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2966850] - منتج تالف للاسترجاع

External email: avoid to open links or attachments unless sender is known and content is relevant..

HI @[email-masked]<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]>,

Please get the pending collection done ASAP.
Order ID: 6337564885
Tracking ID: 46931393272

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 21, 2021 9:16 AM
To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2966850] - منتج تالف للاسترجاع

External email sender, please take precaution.
Hi Team,

Problem Statement:Late Collection
Order Date : Aug 9, 2021
Order ID: 6337564885
Tracking ID: 46931393272
Reference ID: H116868

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 8/11/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Atef

2966850:1125156
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Csanaali%40aramex.com%7Cfdee4b319a664e1da21a08d96944d0bc%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637656566560420361%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RhOwW7MwpOUxw%2Fyk40v7ACavvMW%2Bk9qBbx5I6p0%2FkFY%3D&reserved=0>

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