Subject: amount deducted twice
From: Ahmad Alsharif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 24 Aug 2021 03:10:23 -0700 (MST)

Hi Team 

Problem Statement: Refund Not Processed 
Order Date :Aug 19, 2021 
Order ID: 8288695585 
Tracking ID: 828869558530999991 
Store code:SPLASH Splash21124 

customer has informed us that she was shopping with us and she selected items and paid by her account but by mistake she paid twice and amount has deducted twice kindly check the attachment and initiate refund to customer as soon as possible 

Discounted amount 9,200 Kuwaiti dinars 
Discount date is August 18, 2021 
Discount transaction number There are two transactions, not one 
Reference number 9999352378 
Internal reference 237181-1 
Reference number 9999352368 
Internal reference 237162-1 
As shown in the statement of account 
Email: [email-masked] 
Phone 69920206 
Bank name Burgan 
Account No. 022070336190014426000 
IBAN No. KW83 BRGN 0000 0000 0000 7033 6190 01 

regards 
ahmed: