Subject: Re: Drop Payment - 7477188640
From: Apoorv Joshi <[email-masked]>
To: "Bhisham Manwani, TCS" <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, nooruddeen othiyil <[email-masked]>, Naseem Juma <[email-masked]>
Date: Wed, 18 Aug 2021 03:45:19 -0700 (MST)

Hi Bisham, 

Kindly confirm if there is any update for the same. 

Regards, 
Nikhil. 

From: "Naseem Juma" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Sent: Monday, 16 August, 2021 15:30:16 
Subject: RE: Drop Payment - 7477188640 

Dear Bisham, 

Please check. 

Thanks 

Naseem Juma 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, August 16, 2021 12:55 PM 
To: Naseem Juma <[email-masked]> 
Cc: Megh singh <[email-masked]>; Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Drop Payment - 7477188640 

External email sender, please take precaution. 

Dear Naseem, 

Kindly advise on the below. Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Megh singh" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 13, 2021 11:53:22 PM 
Subject: RE: Drop Payment - 7477188640 

[ mailto:[email-masked] | @Naseem Juma ] 

Can you please help us on the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 12, 2021 1:27 PM 
To: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop Payment - 7477188640 

External email sender, please take precaution. 

Dear Megh, 

Kindly update on the below on priority. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, August 9, 2021 11:47:24 AM 
Subject: FW: Drop Payment - 7477188640 

Hi [ mailto:[email-masked] | 
@Megh singh ] 

Can you please assist on the below. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, August 3, 2021 5:19 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; AHMED OMER < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Drop Payment - 7477188640 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist to investigate regarding the below drop payment case. Payment mode was BENEFIT. 

Thank you for your help! 

Regards, 

Apoorv 

From: "AHMED OMER" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, August 3, 2021 6:46:31 PM 
Subject: amount deducted from on validation cancelled order#7477188640 

Hi Team, 

ticket no: 2833517 

issue description : amount deducted from on validation cancelled order. 

​ 

Order number: 7477188640 

customer email ID: [ mailto:[email-masked] | [email-masked] ] 

amount deducted: BHD18.00 

date of deduction: 9th of July 2021 ( Friday ) at 10:21 AM 

authorization code: 256395 

Card number used: 5274322317133292 

Kindly check the provided details and update us asap. 

​ 

Regards, 

Ahmed Omer 

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