Subject: RE: Citrix & GDMS & GCRM Access
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Hasan Razakhan <[email-masked]>, Yahia Taha <[email-masked]>, HB.CCCKSA <[email-masked]>
Date: Wed, 18 Aug 2021 08:52:56 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]>,
GCRM has bene created.

101,102,103,104,105,106 Default
password Welcome@123

Thank you.

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Tuesday, August 17, 2021 5:10 PM
To: Shakeeb Arsalan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Hasan Razakhan <[email-masked]>; HB.CCCKSA <[email-masked]>
Subject: RE: Citrix & GDMS & GCRM Access

@Shakeeb Arsalan<mailto:[email-masked]> FYI...

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946495299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8%2Foln1XuTrdirti9AY8d9Lmn2J9QepcFTKngMZ2lGmM%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946495299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ulbbk306SwvJYF5NLAni1SfF9ux1S%2B000Z7zRz%2BposY%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 17, 2021 4:12 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Citrix & GDMS & GCRM Access

Dear Mr. @Yahia Taha<mailto:[email-masked]>,
GDMS has been created.

Thank you.

Id created 101,102,103,104,105,106 for new agents,
Password is Welcome@123 for ID.
Please check and confirm.

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946505252%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JE6d0UyfpMakev3MSaUNrtBcNDN3UT%2BhE0ebkkj8f7Y%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946505252%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6OxUkfum9%2BDDx3y3uvkKkTGcR77bR3%2BNaJB5a1DiJhs%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 14, 2021 2:11 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Citrix & GDMS & GCRM Access

Dear Mr. Yahia,
IT tickets has been raised.

Thank you.

Request ID
REQ0339432<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339432&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946515204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zPX8C4nS2EftlriiZ3aLcE6YZ5sfcYlWOhjyfvZFVpQ%3D&reserved=0>
Status
Pending
Description
Need create GCRM accounts for 6 agents

Request ID
REQ0339434<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339434&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946515204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a%2Bk4m4RVITG9%2BYuV%2BzHmfY5%2BleMM%2BPUVTEF7ilbfCac%3D&reserved=0>
Status
Pending
Description
Need create Citrix accounts for 6 agents

Request ID
REQ0339435<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339435&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946515204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=80gDvUvJddTy1GkkyHwkFioe%2BFVX%2B8WzvXQBgQJMKWE%3D&reserved=0>
Status
Pending
Description
Need create GDMS accounts for 6 agents

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946525161%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=73vsgI1mzFRwhP9L6BrLmLzYcLGXZ4hxDpuHBpHP3Vo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946525161%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=40X5yS6iDuVxD7sMwPAaRzKQuMvSCNi1Eo7TiyrVL20%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 14, 2021 1:20 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Citrix & GDMS & GCRM Access

@Hamza<mailto:[email-masked]> FYAP.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946525161%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=73vsgI1mzFRwhP9L6BrLmLzYcLGXZ4hxDpuHBpHP3Vo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7Ce53db71bdb0f49569acb08d96188af9a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648061946535118%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ymch%2FZ37rSF0%2FThpkxxbuVpPhQ7VA%2Bdu0McOar9aLvU%3D&reserved=0>
[lg][hb]

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 13, 2021 11:53 AM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Subject: Citrix & GDMS & GCRM Access

External email sender, please take precaution.
Hi Team,

Please provide the Access for Citrix & GDMS & GCRM for the below Agents.

[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards
Shakeeb
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