Subject: Re: Citrix & GDMS & GCRM Access
From: Shakeeb Arsalan <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Hasan Razakhan <[email-masked]>, "HB.CCCKSA" <[email-masked]>
Date: Tue, 17 Aug 2021 10:33:48 -0700 (MST)

Hi Yehia, 

Thank you, 

They credentials are working for GDMS. 

Please update us regarding Citrix & GCRM accounts. 

Regards 
shakeeb 

From: "Yahia Taha" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Hasan Razakhan" <[email-masked]>, "HB.CCCKSA" <[email-masked]> 
Sent: Tuesday, August 17, 2021 7:39:53 PM 
Subject: RE: Citrix & GDMS & GCRM Access 

[ mailto:[email-masked] | @Shakeeb Arsalan ] FYI… 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Sent: Tuesday, August 17, 2021 4:12 PM 
To: Yahia Taha <[email-masked]> 
Cc: Saurabh Dadu <[email-masked]>; Hasan Razakhan <[email-masked]>; HB.CCCKSA <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: RE: Citrix & GDMS & GCRM Access 

Dear Mr. [ mailto:[email-masked] | 
@Yahia Taha ] , 

GDMS has been created. 

Thank you. 

Id created 101,102,103,104,105,106 for new agents, 

Password is Welcome@123 for ID. 

Please check and confirm. 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204008750%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Z9tFbw8BYB55fAC3UWm2K8SjrB7M2fhJC6Q99HIdTFw%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204018705%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QNGX5bQwGh6LySgO%2BvCyeIfgk5iPJLyTVAc%2Bo10tz1I%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, August 14, 2021 2:11 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

Dear Mr. Yahia, 

IT tickets has been raised. 

Thank you. 

	

Request ID 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339432&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204018705%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f8ouId9DSlPy0U7wxRuEKvZMrUygIbs91LXP7nmWJ0k%3D&reserved=0 | REQ0339432 ] 

Status 	

Pending 

Description 	

Need create GCRM accounts for 6 agents 

	

Request ID 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339434&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204028664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2B%2Bnkq2%2Bg1zH1XZHs3ZhN5R69lA3FjD%2BUl0Upj47l%2F8U%3D&reserved=0 | REQ0339434 ] 

Status 	

Pending 

Description 	

Need create Citrix accounts for 6 agents 

	

Request ID 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0339435&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204028664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9iqednk4F%2FhcUqRvl9vvkqP6yQGU1KB0fFAnmrfGyy4%3D&reserved=0 | REQ0339435 ] 

Status 	

Pending 

Description 	

Need create GDMS accounts for 6 agents 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204028664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Au5LFsqkFRrScxW0cVvaW4U2OUvRPc37TGkf3g%2FG1zw%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204038623%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vEhlRtxpUzteK4twTQCSOZA%2BurBRRVP%2BTou%2BUTjSxMA%3D&reserved=0 | www.landmarkgroup.com ] 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, August 14, 2021 1:20 PM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Citrix & GDMS & GCRM Access 

[ mailto:[email-masked] | @Hamza ] FYAP. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204038623%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wy5GBcg2ZSCg9p%2FUI6VWnYwJus4b85GqhpR8OL7hoh0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8433993d1b1842f29cd708d9618098e6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637648027204038623%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vEhlRtxpUzteK4twTQCSOZA%2BurBRRVP%2BTou%2BUTjSxMA%3D&reserved=0 | www.landmarkgroup.com ] 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 13, 2021 11:53 AM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Citrix & GDMS & GCRM Access 

External email sender, please take precaution. 

Hi Team, 

Please provide the Access for Citrix & GDMS & GCRM for the below Agents. 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

Regards 
Shakeeb 
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