Subject: RE: [#2814138] - Returns
From: Youssef Amr <[email-masked]>
To: Faraz Lohani <[email-masked]>, Centrepoint <[email-masked]>, Imran Masih <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "Sana Ali (AE)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 17 Aug 2021 04:39:24 +0000

Dear Faraz

Please create a new AWB return request as this one is no longer valid

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Faraz Lohani <[email-masked]>
Sent: Sunday, August 15, 2021 12:52 PM
To: Youssef Amr <[email-masked]>; Centrepoint <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#2814138] - Returns

Hi @Youssef Amr<mailto:[email-masked]>,

The customer's address and contact number are as follows:

Sousan building 6665,
Manrat Al izzah Street
Al Thaalba
Jeddah
0570208422

Please get the collection done ASAP.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 11, 2021 3:53 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

HI @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please get correct address from the customer.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Youssef Amr <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 11, 2021 3:07 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

External email sender, please take precaution.
Dear Faraz

Collection is on hold due to incorrect address

Please advise the customer details to assist further

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 11, 2021 12:50 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

Hi @Youssef Amr<mailto:[email-masked]>,

Please get the pending collection done. Was the customer contacted ?

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 9, 2021 4:20 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

Hi @Youssef Amr<mailto:[email-masked]> @Imran Masih<mailto:[email-masked]> @Abdulrahman Mohamad (SA)<mailto:[email-masked]> @ALL RUH OPS - Landmark<mailto:[email-masked]>,

Still the collection is pending.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 7, 2021 7:44 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

Hi @Youssef Amr<mailto:[email-masked]>,

Waiting or your revert and action for the pending collection.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 4, 2021 3:02 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

HI @Youssef Amr<mailto:[email-masked]>,

This is still pending.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 1, 2021 3:41 PM
To: Youssef Amr <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

HI @Youssef Amr<mailto:[email-masked]>,

New AWB :  46847238911

Please do the needful ASAP.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Youssef Amr <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 31, 2021 7:25 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

External email sender, please take precaution.
Dear Faraz

AWB has no record on system

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 31, 2021 3:38 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

External email: avoid to open links or attachments unless sender is known and content is relevant..

HI @[email-masked]<mailto:[email-masked]> @Imran Masih<mailto:[email-masked]> @Youssef Amr<mailto:[email-masked]>,

2nd reminder

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 27, 2021 5:35 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2814138] - Returns

HI @[email-masked]<mailto:[email-masked]> @Imran Masih<mailto:[email-masked]> @ALL RUH OPS - Landmark<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]>,

Reminder for the collection.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 15, 2021 3:43 AM
To: [email-masked]<mailto:[email-masked]>; Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2814138] - Returns

External email sender, please take precaution.
Hi Team,
Reminder

New AWB has been created

Subject: late collection

Order No: 6317770427
Tracking No: 46842616811
Collection reference: G1150B8
Contact number: 0570208422
Address: Mohammed Hashir
               Room 24, 1st floor
               Sousan buidling 6665
                Manarat Al Izzah Street
               Thaalba
               Jeddah

Kindly contact the customer on the above contact number to arrange collection.

Regards,
Yasser
On Tue, 13 Jul at 1:26 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

New AWB has been created

Subject: late collection

Order No: 6317770427
Tracking No: 46842616811
​Collection reference: G1150B8
Contact number: 0570208422
Address: Mohammed Hashir
               Room 24, 1st floor
               Sousan buidling 6665
                Manarat Al Izzah Street
               Thaalba
               Jeddah
Kindly contact the customer on the above contact number to arrange collection.

Regards,
Yasser

2814138:1125156
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>