Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 17 Aug 2021 04:30:15 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

M

Akshay Berry

6322994312 - agent could have refunded the same from his end, WH team replied on the ticket 2976792

Hi Akshay,
Coached the agent and informed him to ask us in case of any confusion.

Manish Kumar

M

Hi @akshay.berry1
Apology on the above incorrect escalation, I will give feedback to the agents on these cases and also give them verbal warning this time.

Manish Kumar

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