Subject: RE: [#2917961] - العجلات الخلفيه للعربه ليس لها براغي
From: Faraz Lohani <[email-masked]>
To: Bsj Nf <[email-masked]>, RakeshKhatri <[email-masked]>, Centrepoint <[email-masked]>, Navaz Nt <[email-masked]>, Jed Conlocops2 <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, "[email-masked]" <[email-masked]>, Babyshop <[email-masked]>, BS Cod Jeddah <[email-masked]>, Shambhu Paswan <[email-masked]>, Tusar Mondal <[email-masked]>
Date: Mon, 16 Aug 2021 13:23:20 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Please contact the customer and get his alternate phone number for the return.

Order ID: 6333052744

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Bsj Nf <[email-masked]>
Sent: Saturday, August 14, 2021 3:46 PM
To: RakeshKhatri <[email-masked]>; Centrepoint <[email-masked]>; Navaz Nt <[email-masked]>; Jed Conlocops2 <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>; [email-masked]; Babyshop <[email-masked]>; BS Cod Jeddah <[email-masked]>; Shambhu Paswan <[email-masked]>; Tusar Mondal <[email-masked]>
Subject: RE: [#2917961] - العجلات الخلفيه للعربه ليس لها براغي

Hi team
Please we check the below order current status already we has received the below RMA-no and as on today we call to customer but customer mobile continue off. Kindly send back to customer new contact we will arrange to team on 16th-Aug-21. For the customer return.

Best Regards,
Harun
Supervisor
Babyshop GDMS Operation
Jeddah-2113
Mob-0571180621

From: RakeshKhatri
Sent: Saturday, August 14, 2021 2:31 PM
To: Bsj Nf <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Babyshop <[email-masked]<mailto:[email-masked]>>; BS Cod Jeddah <[email-masked]<mailto:[email-masked]>>; Shambhu Paswan <[email-masked]<mailto:[email-masked]>>; Tusar Mondal <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2917961] - العجلات الخلفيه للعربه ليس لها براغي

Hi team,

Please check below mentioned ( Problem Statement:  WWD Return ITEM)  clearly mentioned WWD order, please check and do the needful..

ORDER_NO
ITEM
DELIVERY_TYPE
HYB_INVC_NBR
DIV_NAME
COURIER_CODE
6333052744
162948763
WWD
88887001550420200000
Babyshop
HD-BS
Grand Total

Thanks & Regards,
Rakesh Khatri
0571962089
Ext-2053

From: Bsj Nf <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 14, 2021 2:20 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; RakeshKhatri <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Babyshop <[email-masked]<mailto:[email-masked]>>; BS Cod Jeddah <[email-masked]<mailto:[email-masked]>>; Shambhu Paswan <[email-masked]<mailto:[email-masked]>>; Tusar Mondal <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2917961] - العجلات الخلفيه للعربه ليس لها براغي

Hi team
Please check the below order screen status we are unable to Jed-Bs-GDMS.Kindly check with the another region.

@ RakeshKhatri @ Jed Conlocops2
Kindly follow up and update to our support team.

Best Regards,
Harun
Supervisor
Babyshop GDMS Operation
Jeddah-2113
Mob-0571180621

From: Centrepoint [mailto:[email-masked]]
Sent: Tuesday, August 10, 2021 2:29 PM
To: Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2917961] - العجلات الخلفيه للعربه ليس لها براغي

External email sender, please take precaution.

Hi Team,

Problem Statement:  WWD Return ITEM
Order Date : Jul 27, 2021
Order ID: 6333052744
Tracking ID: NA
Item ID:162948763
RMA:1001214209
Assistance Required: return Item
Issue Description: Customer emailed us informing that he/she received the item on 7/31/21 but the item which they recieved is damaged, customer also provided us the picture of damaged item.
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
ahmed

2917961:1125156
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