Subject: Re: Bahrain Escalation Matrix Update
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 16 Aug 2021 03:55:14 -0700 (MST)

Hi Malik, 

Thank you for sharing the update. We will do the needful for the same and will cascade this with the team. 

Thanks and Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Monday, August 16, 2021 3:57:01 PM 
Subject: RE: Bahrain Escalation Matrix Update 

Hi Team, 

Please send any Benefit refund requests to [ mailto:[email-masked] | [email-masked] ] 

And keep CC [ mailto:[email-masked] | [email-masked] ] 

Regards, 

Malik 

From: Malik Ismail 
Sent: Sunday, August 15, 2021 10:37 AM 
To: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Bahrain Escalation Matrix Update 

Hi Team, 

Please remove email ID [ mailto:[email-masked] | 
[email-masked] ] from escalation matrix. 

And going forward for benefit cases or refund issues send to [ mailto:[email-masked] | [email-masked] ] 

Regards, 

Malik Ismail 

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