Subject: RE: Drop Payment - [email-masked]
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 10 Aug 2021 14:20:33 +0000

Hi Team,

Please find the below credit in our account.

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
7/14/2021
16:25:20
158.1
0
0
154.58
3.52
3.06
0.46
7/14/2021
Purchase
428331******3558
1625
1.19513E+11
18014883/2021-07-14
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Faraz Lohani <[email-masked]>
Sent: Monday, August 9, 2021 7:14 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: FW: Drop Payment - [email-masked]

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

Kindly look into the below mentioned case the customer amount got deducted but order not processed:

Reference ID: A896-55119
Data: 14/07/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: 158.10 SAR
Card Number: 4283 3102 0589 3558

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 9, 2021 10:15 AM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: FW: Drop Payment - [email-masked]<mailto:[email-masked]>

@Faraz Lohani<mailto:[email-masked]> can you please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 9, 2021 8:10 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Drop Payment - [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Kindly assist to investigate regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 1, 2021 2:00:59 PM
Subject: Drop Payment // [email-masked]<mailto:[email-masked]>

Hi Team,

Reference ID: A896-55119
Data: 14/07/2021
Email ID: [email-masked]<mailto:[email-masked]>
Amount: 158.10 SAR
Card Number: 4283 3102 0589 3558

Issue: the customer placed unsuccessful order and the amount (158.10SAR) has been deducted from his account, kindly check and do the needful,

Regards,
Ebrahim Hageb

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