Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 10 Aug 2021 13:56:53 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

2888553 - sorted

Akshay Berry

A

Akshay Berry

2888553 - sorted

on it

Apoorv Joshi

J

@apoorv

Jessie Kathleen Go Caparas

J

@manish.kumar

Jessie Kathleen Go Caparas

J

please retrain your agents about child ticket creation assigned to WH group

Jessie Kathleen Go Caparas

J

check this order for example

Jessie Kathleen Go Caparas

J

image.png (1.1 KB)

Jessie Kathleen Go Caparas

J

the agent is creating 2 tickets assigned to KSA WH

Jessie Kathleen Go Caparas

J

why and what for?

Jessie Kathleen Go Caparas

A

Jessie Kathleen Go Caparas

why and what for?

checking Jessie and will reschedule a retraining with them. Apologies for this.

Apoorv Joshi

A

Jessie Kathleen Go Caparas

why and what for?

@jessie.caparas checked, this is ksa team that is just trained. Will check with shakeeb.

Apoorv Joshi

J

Apoorv Joshi

@jessie.caparas checked, this is ksa team that is just trained. Will check with shakeeb.

okay cool let me recheck also

Jessie Kathleen Go Caparas

A

Jessie Kathleen Go Caparas

okay cool let me recheck also

Hi Jessie, rechecked again as well. The agent is not from our team nor ksa team. This is Homebox agent

Apoorv Joshi

A

Case is for also homebox order

Apoorv Joshi

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