Subject: Re: Drop Payment - 7477961832
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Megh singh <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Aug 2021 22:45:30 -0700 (MST)

Hi Jessie, 

Please update us further on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "jessie caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Megh singh" <[email-masked]>, "Manish Kumar" <[email-masked]>, "AHMED OMER" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, August 4, 2021 1:06:16 PM 
Subject: Re: Drop Payment - 7477961832 

Hi Jessie, 

Kindly advise if any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Megh singh" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "AHMED OMER" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, August 2, 2021 2:08:37 PM 
Subject: RE: Drop Payment - 7477961832 

[ mailto:[email-masked] | @Megh singh ] 

For your help on the below please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, August 1, 2021 12:10 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; AHMED OMER <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Drop Payment - 7477961832 

External email sender, please take precaution. 

Hi Team, 

Kindly assist to investigate regarding the below mentioned drop payment. Payment mode is BENEFIT. 

Regards, 

Apoorv 

From: "AHMED OMER" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, August 1, 2021 1:31:53 PM 
Subject: Amount deducted from on validation cancelled order #7477961832 

Hi Team, 

Ticket number: 2848252 

issue description : Amount deducted from on validation cancelled order. 

Order number: 7477961832 

customer email ID: [ mailto:[email-masked] | [email-masked] ] 

amount deducted: BHD 28.80 

date of deduction: 12/07/2021 

authorization code: 609952 

Card Number : 5224393032019612 

The customer contacted us complain about the amount of on validation cancelled order has been deducted from his bank account, Kindly check the details mentioned above and update us asap. 

Regards, 

Omer 

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