Subject: RE: Double deduction - 8263864664
From: Mustafa Chakki <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 4 Aug 2021 13:37:58 +0000

REFUNDED

Original Transaction ID202114434957145IP Address168.187.70.73Batch IDTransaction Date/TimeMon Jul 26 16:11:20 AST 2021Post Date0726Transaction ID202120702540460Action CodeCreditMerchant ID2683Terminal ID268301Payment InstrumentDebit CardBrand IDAhli United BankCard Number537016******8160Card ExpirationFeb , 2022Transaction Amount5.880Currency Code414Merchant Track ID169999990169887092Result CodeCAPTUREDHost Response00Authorization Code205807AVS ResponseCVD2 Validation RepsonseReference ID120796000994STAN ID183823Cardholder AddressECI7Cardholder Zip CodeUser Field 1User Field 2User Field 3User Field 4User Field 5UCAFHost Tran ID

From: Jessie Caparas <[email-masked]>
Sent: Monday, August 2, 2021 1:42 PM
To: Apoorv Joshi <[email-masked]>; Mustafa Chakki <[email-masked]>; Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Elharith Elsiddig <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Double deduction - 8263864664

@Mustafa Chakki<mailto:[email-masked]>

A reminder on the below please?

++ @Reddy Prasad<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 30, 2021 2:00 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Double deduction - 8263864664

External email sender, please take precaution.
Hi Jessie,

Kindly assist to check and get further update on this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 25, 2021 2:53:02 PM
Subject: Re: Double deduction - 8263864664

Hi Mustafa,

Please check and assist on the below.

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Cc: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 20, 2021 4:07:38 PM
Subject: RE: Double deduction - 8263864664

@Mustafa Chakki<mailto:[email-masked]>

Once you are back, please have a look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 20, 2021 9:57 AM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Double deduction - 8263864664

External email sender, please take precaution.
Hi Team,

Can we follow up on this hybris ticket 04065006

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mustafa chakki" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 19, 2021 5:51:36 PM
Subject: Double deduction - 8263864664

Hi Jessie,

Kindly assist to get the refund processed in this case to KNET. Customer reported double deduction for the below mentioned order. transaction ID for the rejected process is : 114466022082
transaction ID for the successful process is : 114440017299

Please assist to get this checked and refunded. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 7, 2021 2:25:27 PM
Subject: upadte // 8263864664

Hi Team,

order number: 8263864664<callto:8262977010>
order date: May 24, 2021

Issue description: a hybris ticket created on this order for K-net refund on the date 20/06/2021  but till now the refunded didn't processed.

Kindly check and do the needful
​
Regards,
Elharth

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com