Subject: Drop Payment - 7477188640
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 3 Aug 2021 06:19:22 -0700 (MST)

Hi Jessie, 

Kindly assist to investigate regarding the below drop payment case. Payment mode was BENEFIT. 

Thank you for your help! 

Regards, 
Apoorv 

From: "AHMED OMER" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, August 3, 2021 6:46:31 PM 
Subject: amount deducted from on validation cancelled order#7477188640 

Hi Team, 

ticket no: 2833517 

issue description : amount deducted from on validation cancelled order. 
​ 
Order number: 7477188640 
customer email ID: [email-masked] 
amount deducted: BHD18.00 
date of deduction: 9th of July 2021 ( Friday ) at 10:21 AM 
authorization code: 256395 
Card number used: 5274322317133292 

Kindly check the provided details and update us asap. 
​ 
Regards, 
Ahmed Omer