Subject: Drop Payment - 7477961832
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 1 Aug 2021 01:09:44 -0700 (MST)

Hi Team, 

Kindly assist to investigate regarding the below mentioned drop payment. Payment mode is BENEFIT. 

Regards, 
Apoorv 

From: "AHMED OMER" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, August 1, 2021 1:31:53 PM 
Subject: Amount deducted from on validation cancelled order #7477961832 

Hi Team, 

Ticket number: 2848252 

issue description : Amount deducted from on validation cancelled order. 
Order number: 7477961832 
customer email ID: [email-masked] 
amount deducted: BHD 28.80 
date of deduction: 12/07/2021 
authorization code: 609952 
Card Number : 5224393032019612 

The customer contacted us complain about the amount of on validation cancelled order has been deducted from his bank account, Kindly check the details mentioned above and update us asap. 

Regards, 
Omer