Subject: RE: Refund approval 8273945228 2817353
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>, Harish Thakor <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ala Hamood <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Thu, 29 Jul 2021 04:29:24 +0000

@Mustafa Chakki<mailto:[email-masked]> @Harish Thakor<mailto:[email-masked]>

Reminder on the below bank approval request?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, July 28, 2021 4:34 PM
To: Jessie Caparas <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ala Hamood <[email-masked]>
Subject: Re: Refund approval 8273945228 2817353

External email sender, please take precaution.
Hi Jessie,

Kindly advise if any update from concerned on this, shall we proceed to getting the RV deactivated?

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 25, 2021 10:59:44 AM
Subject: RE: Refund approval   8273945228   2817353

@Mustafa Chakki<mailto:[email-masked]>

We will invalidate the below voucher and customers wants this refunded via bank transfer.

Can we get it approved by Harish?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 25, 2021 9:28 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ala Hamood <[email-masked]<mailto:[email-masked]>>
Subject: Refund approval 8273945228 2817353

External email sender, please take precaution.
Hi Team,

Please advise on the below concern as the original payment mode was from Knet however the customer received refund voucher against his return and asking to transfer it into bank account only.

Problem Statement  : Refund approval

Order Date : Jun 28, 2021
Order ID: 8273945228
 Refund Voucher Code :  82739452285044767089
Total Price : 10.48 KWD

Thank you for your help.

Regards,
Manish

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 6:46:28 PM
Subject: Refund approval   8273945228   2817353

Hi Team

Problem Statement  : Refund approval

Order Date : Jun 28, 2021
Order ID: 8273945228
 Refund Voucher Code :  82739452285044767089
Total Price : 10.48 KWD

Issue Description :The Customer placed the order on Jun 28, 2021, and return some some items and the refund done as voucher .The customer says that he does not want the refund  to Voucher Code  and wants it  to his bank account .

Regards,
Ala Aldin

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com