Subject: Bank Transfer Approval: 6315025882
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Jessie Caparas <[email-masked]>, Ebrahim <[email-masked]>
Date: Wed, 28 Jul 2021 08:28:38 -0700 (MST)

Hi Team, 

Kindly assist to get Bank transfer approval on the below. Customer no longer wish to place an order wants us to remove my credits and do a bank transfer instead. 

Thank you for your help! 

Regards, 
Apoorv 

From: "MOHAMMED MURSHED" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, July 21, 2021 10:46:09 AM 
Subject: Request for Refund Approval 

Hi Team, 

Order ID: 6315025882 
Amount:116.2 SAR 

Issue Description: the customer refuse the refund in his: my credit account, and he wants the refund to his bank account. Customer is saying he no longer wants to place any order with us. 

Assistance Required: approval to delete my credit balance and transfer the amount to the bank account. 

Regards, 
Samer