Subject: RE: New comment - [#2866977] Delivery
From: Farah Humaidan <[email-masked]>
To: Centrepoint <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: KWI Customer Support <[email-masked]>
Date: Tue, 27 Jul 2021 13:54:53 +0000

Dears,

Below was confirmed to be returned to landmark from your team today

Farah Humaidan
Senior Customer Support
Mob. +965 97238957
Tel.   +965 1881881 – 3132
[Description: cid:1FD3CD79-DEF0-4793-BE61-B3F4B0A4E7A7]

From: Centrepoint [mailto:[email-masked]]
Sent: Tuesday, July 27, 2021 4:48 PM
To: [email-masked]; Farah Humaidan <[email-masked]>; [email-masked]; KWI Customer Support <[email-masked]>; [email-masked]; [email-masked]
Subject: New comment - [#2866977] Delivery

There is a new comment in the ticket submitted by rizabela rosales to HelpCPAE

Comment added by : Apoorv Joshi

Comment Content:
Hi Faraz,

Customer has shared the following contact number: 066254426 and have mentioned that she was in an underground facility hence was unable to pickup the call. Kindly assist to get her contacted again and arrange delivery with her.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "Faraz Lohani" <[email-masked]>
Cc: "Farah Humaidan" <[email-masked]>, "Centrepoint" <[email-masked]>, "KWI Customer Support" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Tuesday, July 27, 2021 2:42:14 PM
Subject: Re: [#2866977] - Delivery : 8277742991

Hi Faraz,

This is done. Will update once customer shares the correct contact number.

Regards,
Apoorv

________________________________
From: "Faraz Lohani" <[email-masked]>
To: "Farah Humaidan" <[email-masked]>, "Centrepoint" <[email-masked]>, "KWI Customer Support" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>
Sent: Tuesday, July 27, 2021 2:12:55 PM
Subject: RE: [#2866977] - Delivery : 8277742991

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please get the alternate calling number for the customer as per the order number as this is not responding.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Farah Humaidan <[email-masked]>
Sent: Sunday, July 25, 2021 11:10 AM
To: Centrepoint <[email-masked]>; KWI Customer Support <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#2866977] - Delivery

External email sender, please take precaution.
Dears,

Below has been pushed for calling

Farah Humaidan
Senior Customer Support
Mob. +965 97238957
Tel.   +965 1881881 – 3132
[Image removed by sender.]
[Image removed by sender. Description: cid:1FD3CD79-DEF0-4793-BE61-B3F4B0A4E7A7]

From: Centrepoint [mailto:[email-masked]]
Sent: Wednesday, July 21, 2021 12:46 AM
To: KWI Customer Support <[email-masked]<mailto:[email-masked]>>; Farah Humaidan <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2866977] - Delivery

Hi Team,
Reminder

Subject: late delivery

Order No: 8277742991
Tracking No: 100077202230.
Contact number: 66254426
Address: abdullah al mubarak al sabah block 7 house 482

Kindly contact the customer on the above contact number to arrange urgent delivery.

Regards,
Yasser
On Mon, 19 Jul at 5:05 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Subject: late delivery

Order No: 8277742991
Tracking No: 100077202230.
Contact number: 66254426
Address: ​abdullah al mubarak al sabah block 7 house 482
Kindly contact the customer on the above contact number to arrange urgent delivery.

Regards,
Yasser

2866977:1125156
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