Subject: Re: [#2866977] - Delivery : 8277742991
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Farah Humaidan <[email-masked]>, Centrepoint <[email-masked]>, KWI Customer Support <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 27 Jul 2021 06:47:48 -0700 (MST)

Hi Faraz, 

Customer has shared the following contact number: 066254426 and have mentioned that she was in an underground facility hence was unable to pickup the call. Kindly assist to get her contacted again and arrange delivery with her. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Faraz Lohani" <[email-masked]> 
Cc: "Farah Humaidan" <[email-masked]>, "Centrepoint" <[email-masked]>, "KWI Customer Support" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, July 27, 2021 2:42:14 PM 
Subject: Re: [#2866977] - Delivery : 8277742991 

Hi Faraz, 

This is done. Will update once customer shares the correct contact number. 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Farah Humaidan" <[email-masked]>, "Centrepoint" <[email-masked]>, "KWI Customer Support" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, July 27, 2021 2:12:55 PM 
Subject: RE: [#2866977] - Delivery : 8277742991 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] , 

Please get the alternate calling number for the customer as per the order number as this is not responding. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Farah Humaidan <[email-masked]> 
Sent: Sunday, July 25, 2021 11:10 AM 
To: Centrepoint <[email-masked]>; KWI Customer Support <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [#2866977] - Delivery 

External email sender, please take precaution. 

Dears, 

Below has been pushed for calling 

	

Farah Humaidan 

Senior Customer Support 

Mob. +965 97238957 

Tel. +965 1881881 – 3132 

From: Centrepoint [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Wednesday, July 21, 2021 12:46 AM 
To: KWI Customer Support < [ mailto:[email-masked] | [email-masked] ] >; Farah Humaidan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] 
Subject: Fwd: [#2866977] - Delivery 

Hi Team, 

Reminder 

Subject: late delivery 

Order No: 8277742991 
Tracking No: 100077202230. 
Contact number: 66254426 
Address: abdullah al mubarak al sabah block 7 house 482 

Kindly contact the customer on the above contact number to arrange urgent delivery. 

Regards, 
Yasser 

On Mon, 19 Jul at 5:05 AM , Centrepoint < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Subject: late delivery 

Order No: 8277742991 

Tracking No: 100077202230. 
Contact number: 66254426 

Address: ​abdullah al mubarak al sabah block 7 house 482 

Kindly contact the customer on the above contact number to arrange urgent delivery. 

Regards, 

Yasser 

2866977:1125156 
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