Subject: Re: Account Deletion Approval - 2905835
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 27 Jul 2021 06:30:26 -0700 (MST)

Hi Jessie, 

This is MAX KSA 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "AHMED OMER" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, July 27, 2021 6:50:28 PM 
Subject: RE: Account Deletion Approval - 2905835 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Which territory and concept? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, July 27, 2021 4:41 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; AHMED OMER <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Account Deletion Approval - 2905835 

External email sender, please take precaution. 

Hi Jessie, 

Please assist to get an approval on the below. Customer wants to delete because she has mentioned, she never created an account with us and someone else is using her email to place orders. She has no family member who is shopping with us with her email address. 

Thank you for your help! 

Regards, 

Apoorv 

From: "AHMED OMER" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, July 27, 2021 5:56:51 PM 
Subject: Account Deletion Approval 

Hi Team 

ticket no: 2905835 

Account Deletion Approval 

customer email id: [ mailto:[email-masked] | [email-masked] ] 

Account name: Wafa Saad 

Concept: MAX 

Territory: KSA 

Issue Description: The customer contact us and informed that she want us to deleted the account which linked to her email id, Kindly provide us with an account deletion approval in order to for us to resolve this issue asap. Customer mentioned that she has never created an account with us, someone else is using her account, she did not share her email with any family member either for shopping. 

Regards, 

Ahmed Omer 

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