Subject: Warning Letter - 2818511
From: Apoorv Joshi <[email-masked]>
To: Yasser Fadel <[email-masked]>
Cc: saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 27 Jul 2021 06:22:02 -0700 (MST)

Hi Yasser, 

The following email is being sent to you regarding the mentioned Ticket ID: 2818511 

You worked on this case dated - July 26, 2021. There was a note posted in this ticket asking to reassign the RVP but what you did is create a new tracking in this case. They have asked you reassign the RVP not create a new RVP. When they are asking you to reassign the RVP that means you need to ask us or send a notification to us via Teams to get it reassigned. That does not mean you have to create a new AWB there. Reassigning means we are doing collection again on the same tracking not a new tracking. 

This is not a very serious issue but you need to remember your basics . If the same issue is repeated again there will be strict action from the management. Please acknowledge receipt of this warning letter once you have seen it. 

Regards, 
Apoorv