Subject: Re: Refund Not Processed // 7473875003
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Ala Hamood <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 27 Jul 2021 01:43:10 -0700 (MST)

Hi Team, 

With reference to the order number: 7473875003 

Kindly assist to investigate regarding drop payment: 

Amount Deducted: BHD 40.24 
Date of Deduction: June 27, 2021 
Email Address: [email-masked] 
Auth Code: 043762 
Payment Mode: BENEFIT 

Thank you for your help! Attached is his Bank Statement. 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, July 22, 2021 1:29:30 PM 
Subject: Refund Not Processed // 7473875003 

Hi Team, 

Problem Statement : Refund Not Processed 

Ticket id : 04171017 
Order Date : Jun 27, 2021 
Order ID: 7473875003 
Total Price : BHD40.24 

Issue Description : The ticket was created on 7/16/21 and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb