Subject: RE: [#2734739] - return : 6312255966
From: Faraz Lohani <[email-masked]>
To: Youssef Amr <[email-masked]>, Max <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>, Imran Masih <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 26 Jul 2021 07:40:24 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Can you please inform the customer for the above mentioned order ID as per below instructions?

Regards,
Faraz Lohani
Escalation Desk - Web Team

From: Youssef Amr <[email-masked]>
Sent: Monday, July 26, 2021 3:32 AM
To: Faraz Lohani <[email-masked]>; Max <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#2734739] - return

External email sender, please take precaution.
Dear Faraz

Please advise the customer to drop the shipment in office as there is no courier pickup in this area

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International - Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 25, 2021 11:12 AM
To: Max <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2734739] - return

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi @[email-masked]<mailto:[email-masked]> @Imran Masih<mailto:[email-masked]> @Abdulrahman Mohamad (SA)<mailto:[email-masked]>,

Please expedite the collection ASAP.

Regards,
Faraz Lohani
Escalation Desk - Web Team

From: Max <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 25, 2021 12:25 PM
To: [email-masked]<mailto:[email-masked]>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2734739] - return

External email sender, please take precaution.

Hi Team,

We created a new AWB, Kindly arrange the collection.

Problem Statement: Late Collection
Order ID: 6312255966
Order Date: 27/05/2021
Tracking ID: 46844818926

Customer contact number:  0532000632
Customer address: Riyadh - Diriyah, Cairo Street,  House number 7895

Assistance Required: Need Urgent Collection

Issue Description: We created a new AWB, so kindly arrange the collection on priority basis.

Regards,
Samer.

2734739:1125156
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com