Subject: RE: Drop payment [email-masked]
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Ahmad Alsharif <[email-masked]>, Jessie Caparas <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 25 Jul 2021 05:39:44 +0000

Hi All,

Transaction status void authorization. Please ask customer to check with his bank. RRN 116914333001 & Auth code 609003

PFA

Regards,
Malik
From: Mohammed Athar (TCS) <[email-masked]>
Sent: Saturday, July 24, 2021 11:46 PM
To: Apoorv Joshi <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Ahmad Alsharif <[email-masked]>; Jessie Caparas <[email-masked]>; Elharith Elsiddig <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Drop payment [email-masked]

Hi @Apoorv Joshi<mailto:[email-masked]> We could not find any transaction of SAR 183.20 with the below mentioned card number.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 21, 2021 5:49 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ahmad Alsharif <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop payment [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Dear Athar,

Customer has shared the following card number: 5294156338517711

Kindly check and advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ahmad Alsharif" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 15, 2021 5:04:22 PM
Subject: RE: Drop payment [email-masked]<mailto:[email-masked]>

Hi @Apoorv Joshi<mailto:[email-masked]> Please provide the auth code correctly or provide the customer card number to track the payment status.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 7, 2021 1:04 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ahmad Alsharif <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Drop payment [email-masked]<mailto:[email-masked]>

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>,

For your help.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 7, 2021 1:57 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ahmad Alsharif <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop payment [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Akshay,

Please check and advise if any update on this.

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ahmad Alsharif" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 26, 2021 3:07:50 PM
Subject: RE: Drop payment [email-masked]<mailto:[email-masked]>

@Mohammed Athar (TCS)<mailto:[email-masked]>,

Please check and confirm.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, June 25, 2021 11:04 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ahmad Alsharif <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Drop payment [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Can we confirm if the amount was deducted by the details below provided by the customer.

Regards
Shakeeb

________________________________
From: "Ahmad Alsharif" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 19, 2021 8:16:50 PM
Subject: refund

Hi Team,

Problem Statement: refund
Order Date :18/6/2021
Order ID:NA
Tracking ID:NA

customer tried to place order on 18/6/2021  and the order never initiated and amount has deducted from customer account kindly check

Customer Name: Asmaa Omar
Email Address: [email-masked]<mailto:[email-masked]>
Discount Amount: 183.20 SR
Discount date: 6/18/2021..17:51
transition id :  0000116914333001
authorization code: 102314588

اسم العميل: اسماء عمر
عنوان الايميل: [email-masked]<mailto:[email-masked]>
مبلغ الخصم: 183.20 SR
تاريخ الخصم: 18/6/2021 ..17:51
رقم عملية الخصم:  0000116914333001
authorization code: 102314588

Regards,
ahmed

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com