Subject: Re: Drop Payment - 7473130313, 7473130767
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Merchant Back Offices <[email-masked]>, Megh singh <[email-masked]>, Payment Gateway Team <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 22 Jul 2021 03:49:11 -0700 (MST)

Hi Jessie, 

Please assist us to get an update on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "Merchant Back Offices" <[email-masked]> 
Cc: "Megh singh" <[email-masked]>, "Payment Gateway Team" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "jessie caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]> 
Sent: Thursday, July 15, 2021 6:06:48 PM 
Subject: Re: Drop Payment - 7473130313, 7473130767 

Dear Redha, 

Kindly advise on the below if refund has processed, Also, kindly share refund acknowledgement/proof. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Merchant Back Offices" <[email-masked]> 
To: "Megh singh" <[email-masked]>, "Merchant Back Offices" <[email-masked]>, "Payment Gateway Team" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Sent: Tuesday, July 6, 2021 8:37:10 PM 
Subject: RE: Drop Payment - 7473130313, 7473130767 

Good day, 

Action will be taken 

Kindly note the refund for credit cards will take 5 working days as for debit card it will take 10 working days 

	

Redha Nowrooz 

Merchant Back Office Administrator - Business Support, 
+973 17117272 17212109 +973 17117117 
[ mailto:[email-masked] | [email-masked] ] [ http://www.credimax.com.bh/ | www.credimax.com.bh ] [ https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ ] [ https://www.facebook.com/credimaxbscbh ] [ https://www.instagram.com/credimax.b.s.c/?hl=en ] 

CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain 

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain 

From: Megh singh [mailto:[email-masked]] 
Sent: Tuesday, July 06, 2021 12:27 PM 
To: Merchant Back Offices; Payment Gateway Team 
Cc: Escalations Dxbteam; Apoorv Joshi; Jessie Caparas; Shakeeb Arsalan; Manish Kumar; Nooruddeen Othiyil 
Subject: RE: Drop Payment - 7473130313, 7473130767 

Dear Team, 

Please process a refund for the below order. 

The amount is BD 8. 

	

S.No. 	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

2896 	

6/25/2021 14:51 	

'677950 	

'BENEFIT 	

'913419 	

1 - Purchase 	

'048 	

8 	

'CAPTURED 	

'00 	

'7473130313 	

'202117689039604 	

'117615201210 	

'7 	

'37.131.115.191 	

'50dcc401-15ac-4781-86e8-1dfdfe7ff8b7 	

'BENEFIT 

Kind regards 

Megh 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 4, 2021 7:22 PM 
To: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Drop Payment - 7473130313, 7473130767 

[ mailto:[email-masked] | @Megh singh ] 

Can you please help us check on this? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 4, 2021 1:18 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Drop Payment - 7473130313, 7473130767 

External email sender, please take precaution. 

Hi Team, 

Oder ID: 7473130313 and 7473130767 (ON_VALIDATION_CANCELLED) 

Authoritiation code: 913419 and 916444 

Date: 26/06/2021 

Email: [ mailto:[email-masked] | [email-masked] ] 

Card: 4415554446453554 

In each order the amount deducted from the customer account by 8 KWD, kindly check and do the needful, 

Regards, 

Apoorv 

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