Subject: RE: Drop payment - 2828334
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 20 Jul 2021 11:39:36 +0000

@Apoorv Joshi<mailto:[email-masked]>

No match found.

Let the customer place a dispute with his bank instead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, July 20, 2021 3:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; AHMED OMER <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Drop payment - 2828334

External email sender, please take precaution.
Hi Team,

Please assist to investigate regarding the below drop payment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 11, 2021 12:59:13 PM
Subject: Drop payment KSA

Hi Team,

issue description : Drop payment KSA

customer name: haifa al fantokh
customer email ID:  [email-masked]<mailto:[email-masked]>
amount deducted: 68.25 SAR
date of deduction: 31/5/2021
authorization code:  217348
bank card number: 4323287977468003
The customer contacted us claiming there is an amount has been deducted from her bank account and provided us with the transaction details and the bank statement which is attached to this mail.
Kindly check the matter and update us as soon asap.

Regards,
Ahmed Omer

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com