Subject: Double deduction - 8263864664
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mustafa Chakki <[email-masked]>, escalations dxbteam <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Mon, 19 Jul 2021 05:21:36 -0700 (MST)

Hi Jessie, 

Kindly assist to get the refund processed in this case to KNET. Customer reported double deduction for the below mentioned order. transaction ID for the rejected process is : 114466022082 
transaction ID for the successful process is : 114440017299 

Please assist to get this checked and refunded. Thank you for your help! 

Regards, 
Apoorv 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, July 7, 2021 2:25:27 PM 
Subject: upadte // 8263864664 

Hi Team, 

order number: [ callto:8262977010 | 8263864664 ] 
order date: May 24, 2021 

Issue description: a hybris ticket created on this order for K-net refund on the date 20/06/2021 but till now the refunded didn't processed. 

Kindly check and do the needful 
​ 
Regards, 
Elharth