Subject: Re: Fatima Al anazi - KSA LMG Test
From: Shakeeb Arsalan <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Sun, 18 Jul 2021 06:30:55 -0700 (MST)

Hi, 

9/10 The Written Arabic is good. 

Regards 
Shakeeb 

From: "Fatima Al anazi" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 18, 2021 6:24:21 PM 
Subject: Fatima Al anazi - KSA LMG Test 

	
	
			Foreign Language Screening Test 
		Name 	Fatima Al anazi / / 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	thank you for communicate us . Unfortunately the status of your order is pending due to the wrong address that you provide to us . Please edit the address on babyshop.com. So we can ship your order. 

IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card? 	In my opinion , Debit card is the traditional way to pay and you can not pay more than what you have in your account. On other hand the Credit Card is open card with specific limit. Usually it is used on online shoping . 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC) 	عزيزنا العميل.. شكرًا لتواصلك معنا 
ونعتذر على الخطأ الوارد سيتم التواصل مع الموظفين المسؤولين لحل مشكلتك في أسرع وقت .. 
يرجى ارسال معلوماتك الشخصية (الاسم،رقم الهاتف،رقم الفاتورة) 
هوم بوكس تيم . 
What is your proficiency in English (in your opinion) 	3/5 
What is your Proficiency in Arabic (in your opinion) 	5/5