Subject: Re: Saud Almutlaq - KSA LMG Test
From: Shakeeb Arsalan <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Sun, 18 Jul 2021 06:27:52 -0700 (MST)

Hi, 

9/10 The Written Arabic is good. 

Regards 
Shakeeb 

From: "Saud Almutlaq" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 18, 2021 6:07:14 PM 
Subject: Saud Almutlaq - KSA LMG Test 

	
	
			Foreign Language Screening Test 
		Name 	Saud Almutlaq / / 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	I ask the customers for the right address and see if it match with information that we have, than send correct address the courier to deliver the shipment to the customer as fast as possible 
IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card? 	Debit card your spending limit is the amount in your account only and the money gets withdrawn right away , credit card the bank gives the customer an extra cash that can be spent and then pay it back to the bank 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC) 	شكرًا لتواصلكم معنا 
نأسف لحصول مشاكل في خدمة التوصيل ، 
راح ارفع طلب استبدال باسمك حاليًا وسوف يتم التواصل معكم قريبا بتفاصيل طلبك . 
اعتذر لحصول مشكله في خدمتنا لكم 
What is your proficiency in English (in your opinion) 	4/5 
What is your Proficiency in Arabic (in your opinion) 	4/5