Subject: Khaled Alshammari - KSA LMG Test
From: Khaled Alshammari <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Sun, 18 Jul 2021 08:29:42 -0400

| | Foreign Language Screening Test

Name | Khaled Alshammari    /      /

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer, I would like to confirm your address, please contact me as soon as possible at [email-masked]

Sincerely:
Khaled Alshammari
Customer service representative

IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card?

The different between debit and credit is:

-Debit is no monthly payment required.

-Credit is money must be paid back monthly.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC)

Dear customer, we will replace your order with a New one.

Sincerely:
Khaled Alshammari
[email-masked]
Customer service representative

What is your proficiency in English (in your opinion) | 5/5
What is your Proficiency in Arabic (in your opinion) | 5/5

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