Subject: RE: [#2784993] - Need escalation late collection
From: Faraz Lohani <[email-masked]>
To: BM Olm Dammam <[email-masked]>, Max <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Mohd. Jamal Akhtar" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 17 Jul 2021 13:15:43 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Can we please get in touch with this customer to get his alternate phone number and update here?

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: BM Olm Dammam <[email-masked]>
Sent: Saturday, July 17, 2021 5:12 PM
To: Faraz Lohani <[email-masked]>; Max <[email-masked]>
Cc: Mohd. Jamal Akhtar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: [#2784993] - Need escalation late collection

Dear team,
Consignee Phone
+966500314220 is wrong so please provide the correct  phone number.

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 17, 2021 4:02 PM
To: BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; Max <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2784993] - Need escalation late collection

Hi team,

Please get it collected under the new AWB : RP0717210003781

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: BM Olm Dammam <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 17, 2021 4:54 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Max <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2784993] - Need escalation late collection

Dear team,

The below mention rvp shipment not record found .

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 17, 2021 3:45 PM
To: Max <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2784993] - Need escalation late collection

Hi @BM Olm Dammam<mailto:[email-masked]>,

2nd reminder.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 12, 2021 9:24 PM
To: Max <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2784993] - Need escalation late collection

Hi @BM Olm Dammam<mailto:[email-masked]>,

Reminder.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 8, 2021 6:03 PM
To: Max <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2784993] - Need escalation late collection

Hi @BM Olm Dammam<mailto:[email-masked]>,

Reminder for the collection.

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Max <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 3, 2021 7:06 AM
To: BM Olm Dammam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2784993] - Need escalation late collection

External email sender, please take precaution.

Hi Team

Any update

On Wed, 30 Jun at 9:09 AM , Max <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Problem Statement:Late Collection
Order Date : Jun 16, 2021
Order ID: 6319437545
Tracking ID: RP0621210004528
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 6/21/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
MazinBassi

2784993:1125156
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