Subject: RE: Drop Payment - 6317809347
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Thu, 15 Jul 2021 10:51:59 +0000

Hi @Apoorv Joshi<mailto:[email-masked]> Please confirm if the customer amount deducted twice?

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Friday, July 2, 2021 6:25 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; AHMED OMER <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Drop Payment - 6317809347

External email sender, please take precaution.
Hi Team,

Please assist to investigate regarding the below drop payment.

Regards,
Apoorv

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 2, 2021 8:52:23 PM
Subject: amount deducted from invalidation canceled order

Hi Team,

issue description : amount deducted from invalidation canceled order
Order number: 6317809347
customer name: Mai Gomaa
customer email ID: [email-masked]<mailto:[email-masked]>
amount deducted: 211.5 SAR
date of deduction: 53109541067097693
authorization code: 0025436

the customer claiming the amount deducted from the invalidation canceled order mentioned above, Kindly check the matter and assist us to close this case.

Regards,
Ahmed Omer

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