Subject: RE: Refund not processed for NDR 8259919553 2680919
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ala Hamood <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 11 Jul 2021 05:44:48 +0000

@Apoorv Joshi<mailto:[email-masked]>

Also following up with tech.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, July 9, 2021 9:53 AM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ala Hamood <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed for NDR 8259919553 2680919

External email sender, please take precaution.
Hi Jessie,

Kindly assist to check regarding Hybris ticket 04042017, as per notes on this ticket it says checking with tech.

Regards,
Apoorv

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 3, 2021 4:59:30 PM
Subject: Refund  not processed  for NDR     8259919553  2680919

Problem Statement:  Refund  not processed  for NDR

Order Date : May 10, 2021
Order ID:  8259919553
Tracking ID:  FP0511210002400
 Amount to refund: Amount to refund: 30.05
Identifier: Knet
Ticket ID : 04042017

Assistance Required: Need to check and refund

Issue Description: The order is NDR  but the amount is not   Refunded yet and the hypres ticket created  on 16/05/21 02:46 so we request to check this your priority basis

Best Regards
Ala Aldin

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