Subject: RE: Refund approval 6291244866 2614484
From: Mohamed Nagy <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ala Hamood <[email-masked]>, Jessie Caparas <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 8 Jul 2021 16:45:08 +0000

Dear @Mohammed Athar (TCS)<mailto:[email-masked]>,

Kind reminder,

Regards,
Mohamed Nagy

From: Mohamed Nagy <[email-masked]>
Sent: Wednesday, July 7, 2021 7:13 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ala Hamood <[email-masked]>; Jessie Caparas <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund approval 6291244866 2614484
Importance: High

Dear @Mohammed Athar (TCS)<mailto:[email-masked]>,

Case is MOC now, kindly update me with the current status of the refund,

Regards,
Mohamed Nagy

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 30, 2021 3:48 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ala Hamood <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund approval 6291244866 2614484
Importance: High

@Mohammed Athar (TCS)<mailto:[email-masked]>

Can you please help us with the bank transfer request created in CS Cockpit?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 30, 2021 3:19 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ala Hamood <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund approval 6291244866 2614484

External email sender, please take precaution.
Hi Jessie,

Kindly advise on the below case for Bank Transfer approval.

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ala Hamood" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 12, 2021 3:53:18 PM
Subject: Re: Refund approval    6291244866    2614484

HI Jessie,

Please on the below order if the refund has been processed to the customer's bank account.

Thank you for your help.

Regards,
Manish

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 9, 2021 2:37:51 PM
Subject: Refund approval    6291244866    2614484

Problem Statement: Refund approval

Order Date :Apr 1, 2021
Order ID: 6291244866
Amount:  SAR 577.8382

Assistance Required: Need approval

Issue Description: The customer wants his amount to be transferred to his bank account, one ticket already in hybirs  for update the customer bank account throw jira but not transfer till now plz check and do need full .

customer Bank details:

Bank Name: Al Rajhi Bank
Branch name : Umm Al Qura , Mecca
Account name: Fawzia Awad Marzouq Al-Matrafi
Account number: 458608010090816
IBAN Number: SA1280000458608010090816
Account type: current account

Regards,
Ala Aldin

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