Subject: RE: Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Wed, 7 Jul 2021 11:11:22 +0000

@Manish Kumar<mailto:[email-masked]>

RRN 6220252098426889704050

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Wednesday, July 7, 2021 8:59 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; ABDALLAH AHEMAD <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: Re: Refund Not Processed

External email sender, please take precaution.
Hi Team,

Please assist on the below and help us with RRN as the customer is claiming the he had not received the amount.

Thank you for your help.

Regards,
Manish

________________________________
From: "ABDALLAH AHEMAD" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 3, 2021 8:53:53 AM
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : May 26, 2021
Order ID:  8264365728<callto:8264365728>

Assistance Required: Need refund for customer.
Issue Description: Customer returned items and refund has been REFUNDED on  # 6/2/21 7:46 PM from our side  under transaction id # 169999990171332731 customer complaint he didn't get refund in his account  he shared his statement bank as per attached

kindly check and do the needful

Regards,
Abdallah.

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