Subject: Re: Drop payment [email-masked]
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Mohammed Athar <[email-masked]>, Manish Kumar <[email-masked]>, Ahmad Alsharif <[email-masked]>, Jessie Caparas <[email-masked]>, Elharith Elsiddig <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 7 Jul 2021 02:56:44 -0700 (MST)

Hi Akshay, 

Please check and advise if any update on this. 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohammed Athar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Ahmad Alsharif" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Saturday, June 26, 2021 3:07:50 PM 
Subject: RE: Drop payment [email-masked] 

[ mailto:[email-masked] | @Mohammed Athar (TCS) ] , 

Please check and confirm. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, June 25, 2021 11:04 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Ahmad Alsharif <[email-masked]>; Jessie Caparas <[email-masked]>; Elharith Elsiddig <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Drop payment [email-masked] 

External email sender, please take precaution. 

Hi Team, 

Can we confirm if the amount was deducted by the details below provided by the customer. 

Regards 
Shakeeb 

From: "Ahmad Alsharif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, June 19, 2021 8:16:50 PM 
Subject: refund 

Hi Team, 

Problem Statement: refund 

Order Date :18/6/2021 

Order ID:NA 

Tracking ID:NA 

customer tried to place order on 18/6/2021 and the order never initiated and amount has deducted from customer account kindly check 

Customer Name: Asmaa Omar 

Email Address: [ mailto:[email-masked] | [email-masked] ] 

Discount Amount: 183.20 SR 

Discount date: 6/18/2021..17:51 

transition id : 0000116914333001 

authorization code: 102314588 

اسم العميل: اسماء عمر 

عنوان الايميل: [ mailto:[email-masked] | [email-masked] ] 

مبلغ الخصم: 183.20 SR 

تاريخ الخصم: 18/6/2021 ..17:51 

رقم عملية الخصم: 0000116914333001 

authorization code: 102314588 

Regards, 

ahmed 

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