Subject: Re: Refund Not Processed
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Tue, 6 Jul 2021 21:59:25 -0700 (MST)

Hi Team, 

Please assist on the below and help us with RRN as the customer is claiming the he had not received the amount. 

Thank you for your help. 

Regards, 
Manish 

From: "ABDALLAH AHEMAD" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, July 3, 2021 8:53:53 AM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : May 26 , 2021 
Order ID: [ callto:8264365728 | 8264365728 ] 

Assistance Required: Need refund for customer. 
Issue Description: Customer returned items and refund has been REFUNDED on # 6/2/21 7:46 PM from our side under transaction id # 169999990171332731 customer complaint he didn't get refund in his account he shared his statement bank as per attached 

kindly check and do the needful 

Regards, 
Abdallah.