Subject: ON_VALIDATION_CANCELLED 8259919553
From: Ala Hamood <[email-masked]>
To: Shakeeb arsalan <[email-masked]>
Cc: Apoorv <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 1 Jul 2021 04:06:39 -0700 (MST)

Problem Statement: ON_VALIDATION_CANCELLED 

Order Date : May 10, 2021 
Order ID: 8259919553 
Amount to refund: Amount to refund: 30.05 
Identifier: Knet 
Ticket ID : 04042017 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us account statement so we request to check this your priority basis 

Best Regards 
Ala Aldin