Subject: Return Apporval - 9663437413
From: Nikhil Bishnoi <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Wed, 30 Jun 2021 16:35:09 +0530

Hi Team,

With regards to Order ID 9663437413, the customer is complaining that the
wheels of the item has broken and he is unable to fix the same.

Also, he is telling that the item is unsafe as the finger of his kid has
stuck.

The customer has shared the video and images for the damages.

The item 160833080 - - Juniors 8-in-1 Activity Learning Cart was purchased
on May 23 and collected on May 25 and the customer came to us on June 22
with his complaint.

The order value is AED 113.40 and this is the 5th order from the customer.

Kindly provide us the approval to accept a return.

Regards,
Nikhil.