Subject: RE: Call back to the customer 6279496948 & 6279496983 (Refund)
From: Mohd Imran <[email-masked]>
To: Tasneem Assaf <[email-masked]>, ccbackoffice <[email-masked]>, Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Saeed Khawaldeh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, MBS <[email-masked]>
Date: Sun, 27 Jun 2021 10:28:58 +0000

Hi @Tasneem Assaf<mailto:[email-masked]> @ccbackoffice<mailto:[email-masked]>,

Can we please get it in touch with below customer, he want a call back from your end.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, June 27, 2021 2:28 PM
To: Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; MBS <[email-masked]>
Subject: Re: Call back to the customer 6279496948 & 6279496983 (Refund)

External email sender, please take precaution.
+MBS

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 27, 2021 3:56:42 PM
Subject: Call back to the customer 6279496948 & 6279496983 (Refund)

Hi Imran,

Customer Email ID: [email-masked]<mailto:[email-masked]>
Order: 6279496948 & 6279496983
Customer contact NO mentioned on the order: 0550394428

Customer shared the below details as per Tasneem esam assaf request 2 months ago on the ticket 2400643, and he came again now asking for the agent to contact him for update.

bank account details:-

1- Name of the beneficiary according to the bank: Malak
2- Bank name: Al-Rajhi Bank
3- Account number: 666608016016839
4- IBAN:
SA7080000666608016016839
5- Branch name: Al Rajhi Bank, Branch 666 Al Janadriyah
6- Account type: current account

Please do the needful.

Regards
Shakeeb

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