Subject: Drop payment [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ahmad Alsharif <[email-masked]>, Jessie Caparas <[email-masked]>, Elharith Elsiddig <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Date: Fri, 25 Jun 2021 00:03:54 -0700 (MST)

Hi Team, 

Can we confirm if the amount was deducted by the details below provided by the customer. 

Regards 
Shakeeb 

From: "Ahmad Alsharif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, June 19, 2021 8:16:50 PM 
Subject: refund 

Hi Team, 

Problem Statement: refund 
Order Date :18/6/2021 
Order ID:NA 
Tracking ID:NA 

customer tried to place order on 18/6/2021 and the order never initiated and amount has deducted from customer account kindly check 

Customer Name: Asmaa Omar 
Email Address: [email-masked] 
Discount Amount: 183.20 SR 
Discount date: 6/18/2021..17:51 
transition id : 0000116914333001 
authorization code: 102314588 

اسم العميل: اسماء عمر 
عنوان الايميل: [email-masked] 
مبلغ الخصم: 183.20 SR 
تاريخ الخصم: 18/6/2021 ..17:51 
رقم عملية الخصم: 0000116914333001 
authorization code: 102314588 

Regards, 
ahmed