Subject: Re: Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: Mayar Mayar Nasser <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Jun 2021 01:55:55 -0700 (MST)

Hi 

Did u even check hybris ? 

The refund has been initiated as mentioned in hybris ticket on 15th June 

Original Transaction ID202116082454973IP Address168.187.70.73Batch IDTransaction Date/TimeTue Jun 15 15:09:32 AST 2021Post Date0615Transaction ID202116670513620Action CodeCreditMerchant ID2683Terminal ID268301Payment InstrumentDebit CardBrand IDNational Bank of KuwaitCard Number464452******9781Card ExpirationJun , 2022Transaction Amount41.780Currency Code414Merchant Track ID169999990183990330Result CodeCAPTUREDHost Response00Authorization Code153021AVS ResponseCVD2 Validation RepsonseReference ID116696000777STAN ID804321Cardholder AddressECI7Cardholder Zip CodeUser Field 1User Field 2User Field 3User Field 4User Field 5UCAFHost Tran ID 

Regards 
Shakeeb 

From: "Mayar Mayar Nasser" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, June 23, 2021 2:30:34 AM 
Subject: Refund issue 

Hi Team, 

Problem Statement: Refund issue 

Order Date : Jun 9, 2021 
Order ID: 8268434872 
Tracking ID: N/A 

Assistance Required: Refund issue 
Issue Description: Kindly process the refund of this order it was deducted from the customer`s account so kindly do the needful and refund it . 
Regards, 
CS Team Mayar