Subject: Re: [#2742472] - need C&C
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Sun, 20 Jun 2021 23:06:48 -0700 (MST)

Hi Jessie, 

Sorry for that, 

I had removed Gokul already from the matrix, Will check wit the Agent and make sure he does not do the same again. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Monday, June 21, 2021 10:10:45 AM 
Subject: FW: [#2742472] - need C&C 

[ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] 

Again why is this agent escalating to Gokul when we no longer have him in the matrix? 

It’s supposed to be Mahender Singh only. 

Please take action asap. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Gokul Venugopal <[email-masked]> 
Sent: Monday, June 21, 2021 5:22 AM 
To: Max <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Subject: Re: [#2742472] - need C&C 

Hi 

Kindly avoid marking me on these mails. 

Regards 

Gokul 

Get [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C462b813ae161485b074d08d93452f061%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637598353086398880%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nyf3DgPsFXoJj6JWsbqGS9J23XPN5p71or%2F2Hu%2FNdJw%3D&reserved=0 | 
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From: Max < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, June 20, 2021 11:25 PM 
To: Mahender Singh; Gokul Venugopal 
Cc: Escalations Dxbteam 
Subject: Fwd: [#2742472] - need C&C 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: Late Delivery C&C 

Order Date : Jun 17, 2021 
Order ID: 9670743023 
Store Code: Max60314 
Tracking ID: 967074302310880001 

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not. 

Regards, 
Abdallah, 

2742472:1125156 
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