Subject: Re: Hybris refund ticket update
From: AHMED OMER <[email-masked]>
To: shakeeb arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 19 Jun 2021 02:27:51 -0700 (MST)

Remainder >> 

From: "AHMED OMER" <[email-masked]> 
To: "shakeeb arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, 18 June, 2021 15:14:31 
Subject: Hybris refund ticket update 

Hi Team, 

ticket no: 2499483 
case date: 3 May 2021 
order no: 6282595949 
order date: Mar 11, 2021 

issue description: the customer as for his refund to be changed from my credit to his bank account, the jira team deleted the amount from "my credit" and updated the customer bank account details also a hybris ticket was made to make the refund on the date 6/8/21, But till now no update made on the hybris ticket. 
Kindly check the hybris ticket and update us asap. 

Regards, 
Ahmed omer